Terms of Service

Welcome to Travela. By accessing or using our website, mobile app, or services, you agree to be bound by the following Terms of Service. Please read them carefully before using Travela.

1. Acceptance of Terms

By using Travela, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our platform.

2. Account Registration

To access certain features, you must create an account using accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.

3. Booking and Payments

All bookings made through Travela are subject to availability and confirmation. Payment must be completed through our secure system. Travela is not liable for disputes between hosts and guests beyond the booking process.

4. User Conduct

Users must not:

• Provide false or misleading information
• Violate any local, national, or international law
• Use the platform for illegal or unauthorized purposes
• Interfere with the security or functionality of the platform

5. Host Responsibilities

Hosts must ensure that the property information is accurate and up-to-date. Hosts are responsible for maintaining cleanliness, safety, and a positive guest experience.

6. Cancellations & Refunds

Cancellation and refund policies vary depending on the property and host settings. Please read the cancellation terms before booking. Travela is not liable for any losses due to booking cancellations.

7. Intellectual Property

All content on Travela, including logos, text, graphics, and software, is the property of Expert Travel & Tourism Limited or its partners. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

Travela is a platform that connects guests and hosts. We are not responsible for the condition of the properties, disputes between users, or damages resulting from platform use.

9. Termination

We reserve the right to suspend or terminate any account found in violation of these terms, without notice or liability.

10. Changes to Terms

We may update these Terms of Service at any time. Continued use of the platform after changes implies your acceptance of the updated terms.