Privacy Policy

Privacy Policy

At Travela, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or services.

1. Information We Collect

When you use Travela, we may collect the following information:

  • Personal details (name, email address, phone number)
  • Booking information (travel dates, property preferences, etc.)
  • Payment details (only processed securely via third-party providers)
  • Location data (with your permission)
  • Usage data (browsing history, app activity, IP address)

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Improve our services and user experience
  • Send updates, promotions, and notifications (with your consent)
  • Ensure security and prevent fraud

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Trusted service providers (e.g., payment gateways, analytics tools)
  • Hosts and property managers to facilitate your bookings
  • Legal authorities if required by law

4. Data Security

We use industry-standard security measures to protect your data. All sensitive transactions are encrypted and processed through secure channels.

5. Cookies & Tracking

We use cookies to enhance your browsing experience and understand user behavior. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Withdraw consent for marketing communications

7. Changes to This Policy

Travela reserves the right to update this Privacy Policy at any time. We will notify you of significant changes via email or app notification.